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Resume

Trevor Leadley


Kamloops, BC | trevor@leadley.ca | LinkedIn

Professional Summary


Senior IT Specialist and Systems Administrator with 20+ years of experience, including 15+ in infrastructure management, network security, and automation across Linux, macOS, and Windows environments. Expert in Debian/Ubuntu-based systems, Proxmox virtualization, Docker containerization, Bash/Python scripting, and Zero Trust architectures. Proven track record of creative problem-solving for remote workforces: designing automated workflows for compliance, incident response, and password sync remediation using Jamf, Okta, and APIs. Strong communicator skilled in client onboarding, troubleshooting low-level issues, and maintaining high-availability infrastructure—ready to deliver reliable Linux/Open Source solutions in a consulting environment.

Technical Skills

  • Operating Systems & Distributions: Linux (Debian, Ubuntu, RHEL-compatible), macOS, Windows Server
  • Virtualization & Containers: Proxmox (KVM-based VMs),Vmware, Vcenter, Docker (testing/development), LXC
  • Scripting & Automation: Bash, Python, API integrations (Jamf, Okta), n8n workflows, custom remediation scripts
  • Identity & MDM: Okta Identity Engine/Workflows (Global Admin), Jamf Pro/Protect/Connect/Trust (Global Admin)
  • Cloud & SaaS: Google Workspace, Microsoft 365/Azure, AWS familiarity, Cloudflare, Atlassian, GitHub
  • Networking & Security: VLANs, pfSense firewall, Ubiquiti switches/APs, Zero Trust enforcement, SOC 2 compliance, incident response
  • Tools: Bash/Python scripting, Docker, Git, n8n, Obsidian, Lucidchart, Brew; home lab (Proxmox, Mailcow, NextCloud)
  • Other: Low-level debugging (Unix/IP networking), patching/health checks, disaster recovery planning

Professional Experience

IT Specialist / Systems Administrator

Digital Convergence Ltd. – Kamloops, BC (Remote)
November 2022 – Present

  • Administered global IT infrastructure for a fully remote workforce, enforcing Zero Trust policies via Okta Identity Engine and Jamf MDM suite (Pro/Protect/Connect/Trust Global Admin).
  • Designed and implemented automated password sync remediation between Okta and local macOS endpoints (FileVault enforced), including endpoint health checks to prevent lockouts—addressing vendor inconsistencies and ensuring seamless remote access.
  • Built custom compliance workflow (S.U.P.E.R.M.A.N.) using Jamf APIs, n8n, and scripting to enforce minimum OS/patch versions, with evaluation periods and cooldowns to minimize disruption from updates.
  • Developed multi-level automated incident response: informational alerts → user-intervention remediation → endpoint isolation for high-severity issues, enabling rapid artifact collection while maintaining admin access.
  • Managed user onboarding/offboarding, access controls, license audits, SOC 2 attestation processes, and equipment inventory/procurement (primarily Mac fleet).
  • Integrated Okta with multiple SaaS platforms (Google Workspace, Microsoft 365, Slack, Zoom, 1Password, GitHub, Atlassian) for centralized identity management.
  • Created semi-automated device data transfer process for user-initiated equipment upgrades, reducing downtime and administrative overhead.
  • Utilized Bash/Python scripting, Docker for testing, and API automations to maintain healthy connectivity for Jamf/Okta in remote scenarios.

Systems Specialist / Systems Administrator

Gold Business Technologies – Kamloops, BC
February 2008 – November 2022

  • Maintained and optimized multi-platform IT infrastructure, including server administration, network management (DNS, DHCP), and troubleshooting hardware/software/network issues.
  • Implemented open-source network monitoring system for multi-branch offices, improving visibility and proactive issue resolution.
  • Managed virtualization, storage, and disaster recovery planning; gained hands-on experience with cloud platforms (AWS, Azure, Google Cloud, Digital Ocean).
  • Automated routine tasks with scripting (PowerShell, Bash, Python) to enhance efficiency and reduce manual errors.

Early Career

Lottery Equipment Service & Support Technician roles (NCR Canada Ltd. & Lang's Ventures Inc.) – Kamloops, BC
2000 – 2007

  • Developed custom firmware delivery systems, testing equipment for serial communications, and auditing tools (e.g., CRC check digit generator), increasing productivity by 60%+ in hardware support processes.

Education & Certifications

Computer Systems Technician (CTECH) Diploma – Thompson Rivers University, Kamloops, BC (1994–1997)
CompTIA PDI+ (Printing & Document Imaging) – 2010
Vendor Certifications: Canon & Kyocera Document Systems – 2008
Microsoft Office Suite Applications & Concepts – 2008

Additional Highlights

  • Home lab enthusiast: Proxmox server with Debian/Ubuntu VMs, pfSense routing, Ubiquiti networking (VLAN-separated guest/private/IoT), Mailcow, NextCloud, Apache/Lighttpd.
  • Committed to continuous learning in Linux/Open Source technologies, automation, and client-focused solutions.

References available upon request.