PROFESSIONAL PROFILE

Senior IT Specialist and Systems Administrator with 20+ years of experience, including 15+ in infrastructure management, network security, and automation across Linux, macOS, and Windows environments. , focused on secure infrastructure and cloud integration (Google/AWS/Azure). Highly skilled in Firewall management (Netgate, Cisco), VPN architecture, and IDS/IPS implementation. Dedicated to maintaining 99.9% uptime while ensuring rigorous compliance with NIST and ISO security standards.


CONTACT DETAILS

Kamloops B.C.

Professional SKILLS

  • Troubleshooting & Diagnostics
  • Documentation and Reporting
  • Performance Optimization

INTERPERSONAL SKILLS

  • Complex Problem Solving
  • Stakeholder Communication
  • Incident Management

TECHNICAL SKILLS

  • Networking: TCP/IP, OSPF, EIGRP, MPLS, SD-WAN, VLANs, Layer 2/3 Switching
  • Hardware: Cisco switches, HP switches, Unify switches, Ubiquity Wireless Access Points (WAPs)
  • Security: Netgate (pfSense) / Cisco ASA/ PIX Firewalls, VPN Architecture (Site-to-Site), IDS/IPS, NIST/ISO Compliance
  • Cloud & Tools: Azure, Wireshark, SolarWinds, Nagios, Cacti, LibreNMS, Nmap, SNMP
  • Automation: Python, Bash Scripting, LucidChart, MS Visio (Network Mapping)

TECH STACK

  • Cloud infrastructure (AWS, Azure, Google)
  • Windows, MacOS and Linux operating systems
  • CI/CD systems (Github Actions, Gitlab, CircleCI, etc.)

EDUCATIONAL HISTORY

Computer Systems Tech Diploma
Thompson Rivers University
1994 – 1997
  • Completed Computer Systems Technician Diploma: circuit design, A+-level hardware troubleshooting/repair, system optimization, peripheral management.
  • Hands-on training in software configs, hardware-software integration, peripheral install/troubleshoot, performance tuning, foundational networking.

WORK EXPERIENCE

IT Specialist / Administrator
2022 – Present
  • Administered remote enterprise infrastructure: Zero Trust security, access controls, network troubleshooting, proactive monitoring, incident response, detailed documentation.
  • Built automated workflows for compliance, patching, remediation, and incident management using Bash/Python scripting and APIs; managed on-boarding, disaster recovery, high-availability systems.
  • Architected and implemented comprehensive health monitoring and remediation workflows leveraging Okta and Jamf Connect, enabling real-time visibility into authentication health, automated issue detection, and self-healing remediation for macOS fleets.
  • Led SOC 2 Type II & ISO 27001 policy management: authored/maintained policies, set up annual reviews & acknowledgments, aligned frameworks for successful audits.
Systems Specialist / Administrator
2008 – 2022
  • Administered multi-branch network infrastructure: troubleshooting, proactive monitoring, documentation.
  • Led Cisco to pfSense firewall migration (planning, config, testing, cut-over); managed virtualization, disaster recovery, patching, incident management, and automation.
  • Managed virtualization, storage, and disaster recovery planning; gained hands-on experience with cloud platforms (AWS, Azure, Google Cloud, Digital Ocean).
 
Lottery Equipment Service & Support Technician
2000 – 2007
  • Developed custom firmware delivery systems, testing equipment for serial communications, and auditing tools (e.g., CRC check digit generator), increasing productivity by 60%+ in hardware support processes.

ADDITIONAL HIGHLIGHTS

  • Home lab enthusiast: Proxmox server with Debian/Ubuntu VMs, pfSense routing, Ubiquiti networking (VLAN-separated guest/private/IoT), Mailcow, NextCloud, Apache/Lighttpd.
  • Committed to continuous learning in Linux/Open Source technologies, automation, and client-focused solutions.