NCR ⁽³⁾

Lottery Terminal Field Update & Rescue Toolkit

Custom Live Linux Distribution

Company: NCR Canada Ltd.

In the era before widespread high-speed internet, updating lottery terminal firmware or gaming software was extremely inefficient. Terminals used slow 1200 baud modem connections (often taking days for transfers), and the alternative—shipping specialized USB jump drives with EXT filesystem images—was costly, logistically complex, and incompatible with standard Windows systems.

Damage Cost Recovery System for Lottery Terminals

Automated Flagging & Notification Solution

Company: NCR Canada Ltd.

Lottery terminals frequently sustain preventable damage beyond normal wear and tear, such as spills, impacts, or rough handling during transport and use. These incidents often led to repair costs being written off as unrecoverable losses.

Custom Diagnostic Tool for Lottery Terminal Peripherals

In-House Design & Implementation

Company: NCR Canada Ltd.

During a major upgrade project for the Lottery system, we encountered widespread serial communication issues on Keno Displays (LED message boards) after site conversions. The problems stemmed from RS-232 cabling and peripheral connections on thousands of remote Lottery Ticket terminals. Quick, reliable resolution was critical due to the large number of affected sites.